Shipping Policy
At Yosef Yashica, we are dedicated to delivering your products promptly and safely. This Shipping Policy outlines the terms and conditions for shipping orders placed with us.
1. Order Processing
- Orders are processed within 1-3 business days excluding weekends and public holidays.
- You will receive a confirmation email with your order details and tracking information once your order is shipped.
2. Shipping Options and Costs
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Estimated delivery in 5-7 business days.
- Express Shipping: Estimated delivery in 2-3 business days.
- International Shipping: Delivery times vary by destination.
Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
3. Delivery Times
- Delivery times are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or carrier issues.
- We are not responsible for delays caused by third-party carriers.
4. International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or additional fees required by their country.
- Customs clearance procedures may delay delivery times.
6. Lost or Damaged Shipments
If your order is lost or arrives damaged:
- Contact us within 7 days of the estimated delivery date.
- Provide your order number and any relevant details or photos of the damage.
- We will work with the carrier to resolve the issue and, if applicable, arrange for a replacement or refund.
7. Tracking Your Order
Once your order is shipped, a tracking number will be emailed to you. Use this number to monitor the status of your shipment via the carrier’s website.
8. Changes to Orders
- Address changes must be requested before your order is shipped.
- Once shipped, we cannot modify or redirect the package.